Frequently Asked Questions

There’s a lot going on here! Take a look at some Frequently Asked Questions below to get answers to common questions.

  • Where are you located?

    Located at Empire Outlets in St. George, Staten Island. Just steps away from the world famous Staten Island Ferry.

  • What are your hours of operation?

    Gulliver’s Gate is open for private tours of our model making shop before our grand reopening. Call us to make a reservation at: 732-800-2299

  • Is the experience appropriate for all ages?

    All ages are welcomed.

  • Is Gulliver’s Gate accessible to guests with disabilities?

    Yes, Gulliver’s Gate is Accessible to guests with disabilities.

  • Is there a coat check?

    Yes, we have a coat check available and if required we can hold some small luggage. Coats and bags are $1 per item. Strollers and luggage are $2 per item. Cash only. No bills over $20. Subject to availability.

  • Are strollers allowed?

    Yes, we allow strollers or if you prefer you can check them at coat check.

  • Are bags allowed?

    Yes, bags are allowed however, all small and large bags will be subject to search before entry into Gulliver's Gate.

  • Can I bring food or drinks into Gulliver’s Gate?

    No food or beverage allowed on premise at any point.

  • Can I take pictures?

    Yes, you may take pictures. No flash or self-sticks permitted.

  • Do you sell gift cards?

    Yes, we sell gift cards online only.

  • How long does the exhibit take?

    On average 1.5 hours for a self-guided tour and no re-entry.


  • What is included in the general admissions price?

    The general admissions price includes a souvenir key that unlocks interactive experiences within our models, see your picture as part of our Niagara Falls model and have a glimpse behind the scenes in our control room.

  • What are the age limits for children?

    No age limits for children however, all underage children must be accompanied by an adult, 18 years or older.

  • Is Third-Party Ticketing Available?

    Yes, third party ticketing is available. We ask that you please verify our website for hours of operation.

Special Pricing

  • Do you offer a Military pricing?

    Service members only (Active Military and retired military) pricing is $18 plus applicable tax. Must be in valid military I.D. at our ticket office when you come to purchase tickets. Available at the box office only.

  • Do you offer Senior pricing?

    • Seniors 65+ pricing is $27 plus applicable tax. Can be purchased online or at the box office.

No Show / Refund Policy

  • What is your refund policy?

    There are no refunds on general admission tickets. Any unused tickets may be redeemed up to 1 year from your original booking date. You can rebook anytime up to 3 days BEFORE your visit with no fee. If you don't contact us at least 3 days before, you can still rebook but will be charged a $10 fee per ticket.

Directions and Parking

  • Is there parking available?

    Yes, parking is available on site at Empire Outlets.

Group Bookings

  • Is there a minimum number of people for a group booking?

    We welcome groups of 15 or more. Information on group pricing and availability, please email us at [email protected]

  • Is there parking available?

    Yes, there is a special price that is offered by Meyers Parking available for purchase online and at the box office. The parking address is 141 west 43rd street/146 west 44th street between 6th and Broadway.

About the Exhibit

  • What scale will the exhibit be?

    Most elements will be in HO scale, which is 1:87.

  • How tall does that make a figure representing a six-foot tall person?

    0.8 inches

  • What will actually be displayed?

    The exhibit will include miniature scale models of well-known sites and places from our world, and fictional worlds, connected by train tracks and highways featuring all manners of transportation known to mankind – from horses and elephants to hot air balloons, jet planes and space shuttles.

    We will have a variety of scenes from various places around the world. Obviously as an American company and a New York venue there will be an emphasis on scenes from the US, but Europe and Africa and Asia will also be displayed, as well as lands that otherwise only exist in our imagination. All of them will be packed with a lot of “action,” surprises and humor.

  • Why did you choose the name Gulliver’s Gate?

    Jonathan Swift’s Gulliver’s Travels told of an 18th century adventurer entering fantastical, hidden places where he discovered his expectations challenged and his sense of wonder expanded. It is our goal to do the same for the 21st century, with an immersive display that utilizes the latest interactive technology to make the experience of an intricate and tiny world even more rich and engaging.

  • What does it mean to be a Model Citizen™ of Gulliver’s Gate?

    We’re opening our gates to visitors from all over the world. Our early supporters and visitors to Gulliver’s Gate will be able to have their whole bodies scanned and be recreated as a figure in the display. Having a figure, entitles you citizenship. As a Model Citizen™, your tiny-self will be placed into the display and you will receive a passport that will give you special pricing and access any time you want to come back.

  • How many Model Citizens™ can there be?

    Luckily, Gulliver’s Gate has plenty of room for growing populations. We expect to continue to add to the display each year, giving all our visitors something new to discover, and plenty of space for our new Model Citizens™ to live. If we need to, we may even populate new planets!

  • How can I get involved?

    Besides welcoming all as Model Citizens™, we are very interested in building a community of supporters and contributors to help us develop the display. Whether you have your own miniature display, or you have ideas for scenes or storylines, let us know what you would like to see in our display. We have no shortage of ideas, but we have so many possibilities that we want the best ideas from everywhere to make Gulliver’s Gate a more unique, ingenious, and exciting destination.

  • How many trains will you have?

    Eventually we plan to have 1,000 trains with about 12,000 wagons.

  • What will the longest track be?

    475 ft. (145 m), which is the scale equivalent of about 8 miles (12.5 km), and that will be just one part of our vast network of trains, roads, highways, bridges, and tunnels.